It's all about impact

So many of our opinions are formed in an instant – consciously or subconsciously – that in today’s world of plentiful choice we cannot afford to be caught offguard for a moment.

The recent sight of Gordon Brown head in hands whilst appearing on the Jeremy Vine show only serves to show the importance of our body language when thinking about personal impact – the words may well be reassuring yet if the body language is not in line, the message will undoubtedly get lost in the message translation

This has resonance within many fields of business – customer care, leadership, managing change, all depend upon our ability to demonstrate a degree of personal impact. Indeed anytime we come in to contact with other people personal judgements are being made and opinions formed.

So what can we do to develop our own personal impact. Well, there are many techniques and to adopt – too many to list here – so instead let’s focus on just one practical tip that will transform your initial personal impact whether it’s on the telephone or in a face to face conversation.

And the tip…

Stand up.

Yes I know it’s simple – and that’s the beauty of it.

Research clearly shows that your ability to think quickly is increased by a factor of three times when you stand – so ‘thinking on your feet’ is clearly better!

Instead of your body being more ‘stooped’ - as it is when you are sitting – and so restricting your voice, you will demonstrate more power, authority and confidence if you stand up straight.

So stand up to make or take important calls. Stand up to greet new people for the first time – even if you’re already sat down. Stand up to chat with customers.

It makes you more alert, positive and enthusiastic and in that state you will become more expressive, assertive and positive. And that’s a great way to start making a positive impact

Go on then - give it a try…